Contact information
📞 Contact Us
We are here to help — whether you have a question about your order, need help choosing between Standard and Plus, or just want to know more about the board.
Our team aims to respond within 24 business hours, Monday through Friday.
📬 Get in Touch
📧 support@playtimehaven.com 🕒 Monday through Friday, 9am to 5pm
🛒 Order Updates
Need to cancel or make a change to your order?
Please email us within 60 minutes of placing your order and include your order number. Once your order has been processed or shipped changes may not be possible — but we will always do our best to help.
📄 Contact Details
To help us assist you faster please include:
- Full name
- Email address
- Order number if applicable
- Your message
🤝 Partnerships
Interested in working with PlaytimeHaven?
📧 support@playtimehaven.com Subject: Partnership Inquiry
📰 Media & Press
For media or press enquiries:
📧 support@playtimehaven.com Subject: Press Inquiry
⭐ Our Commitment
Every message is handled with care.
We aim to respond to all enquiries within 1 business day. During busy periods replies may take slightly longer — but we will always make sure you are supported.
Because when you shop with PlaytimeHaven, you are not just buying a product. You are buying peace of mind. ❤️