Shipping policy
📦 Shipping & Delivery
At PlaytimeHaven, we believe getting your order should be as stress-free as playtime itself. Here is everything you need to know.
🕒 Order Processing
All orders are processed within 1 to 2 business days, Monday through Friday, excluding public holidays.
Once your order has shipped you will receive a confirmation email with your tracking details so you can follow your delivery every step of the way.
🌎 Delivery Times
We ship to all US addresses with free standard shipping on every order.
Estimated delivery time: 6 to 10 business days depending on your location.
Please note that delivery times may vary slightly during high demand periods or due to carrier delays outside our control. Your tracking link will always show you the most up to date status.
💸 Shipping Costs
✔ Free shipping on all US orders ✔ No hidden fees ✔ No subscriptions or minimum order
🚚 Track Your Order
As soon as your order leaves our warehouse you will receive a tracking link via email so you can monitor your delivery in real time. We believe in full transparency — you will never be left wondering where your order is.
📬 Need Help?
If you have any questions about your order or your PlaytimeHaven Busy Board our support team is here to help.
We aim to respond within 24 business hours.